It was a hot summer. I was (of all places) in a Theme Park with the usual noise and crowds of people all queuing for rides on the rollercoasters and latest in white-knuckle rides.
It was around lunchtime I so naturally gravitated to one of the food halls. I naturally queued for this too and then took my tray of food to sit outside in the sunshine. It was a hot day in that hot summer. As I ate my meal I watched a woman, small in stature, perhaps in her 50’s, clearing used plates, cups and trays, wiping tables where food had been spilled, emptying trash cans and generally working so hard and so quickly to keep up with the tables that continually filled with people.
I also noticed that not a single person thanked her when she cleared the table before they could occupy that place left by a previous family. It was SO obvious to me.
I went over to her and said: “I’d just like to thank you today for all your hard work. You’re doing a great job.” Well, I think she thought I was crazy or dumb or something. It was like I’d just spoken a foreign language to her. But within a couple of seconds she realised it was a genuine expression of thanks. She gave me a huge smile and thanked me right back. I noticed her smile then continued for some time afterwards as I went back to my table and finished my meal.
Just two little words that mean so much. They convey appreciation to someone for their service, work or gift. I say this as often as I can. And I found a remarkable response in the faces of the people to whom I say it.
They smile and their eyes light up. I’m sure it brightens their day.
By the way this can’t be achieved by a casual ‘Thanks’. It has to be more than that. It has to be a genuine “Thank you”. Create meaning in your voice as you say it. See the response you get.
Brighten someone’s day. Say Thank You – often.