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It was a hot summer. I was (of all places) in a Theme Park with the usual noise and crowds of people all queuing for rides on the rollercoasters and latest in white-knuckle rides.

It was around lunchtime I so naturally gravitated to one of the food halls. I naturally queued for this too and then took my tray of food to sit outside in the sunshine. It was a hot day in that hot summer. As I ate my meal I watched a woman, small in stature, perhaps in her 50’s, clearing used plates, cups and trays, wiping tables where food had been spilled, emptying trash cans and generally working so hard and so quickly to keep up with the tables that continually filled with people.

I also noticed that not a single person thanked her when she cleared the table before they could occupy that place left by a previous family. It was SO obvious to me.

I went over to her and said: “I’d just like to thank you today for all your hard work. You’re doing a great job.” Well, I think she thought I was crazy or dumb or something. It was like I’d just spoken a foreign language to her. But within a couple of seconds she realised it was a genuine expression of thanks. She gave me a huge smile and thanked me right back.  I noticed her smile then continued for some time afterwards as I went back to my table and finished my meal.

Just two little words that mean so much. They convey appreciation to someone for their service, work or gift. I say this as often as I can. And I found a remarkable response in the faces of the people to whom I say it.

They smile and their eyes light up. I’m sure it brightens their day.

By the way this can’t be achieved by a casual ‘Thanks’. It has to be more than that. It has to be a genuine “Thank you”. Create meaning in your voice as you say it. See the response you get.

Brighten someone’s day. Say Thank You – often.


  1. Karen on November 20, 2018 at 10:14 am

    This is awesome,
    I found this too working in pharmacy.
    When you complement people on something they just look at you weirdly
    Yes until they realize you are genuine.
    Ive made beautiful friends by making time for strangers I’ve met.
    Thank you for sharing

  2. RM on November 21, 2018 at 9:02 pm

    So true and thanks, like you said, doesn’t do it! Thank YOU! 🙂

  3. Cassie on December 22, 2018 at 2:40 pm

    It’s lovely to read about your experience. I’m so glad that you took the time to notice and express your genuine gratitude. I often show my gratitude to others as well and I get the same response at first until they realize that it is heartfelt. Our world needs as much of this as it can get. Thank you for taking the time and effort to share your heart and making a harmonious difference in the lives of others. You are appreciated!

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