Cancellation policy

Please read this page before purchasing your One Day class tuition:
  • If a workshop is cancelled by MSTR® (e.g. due to insufficient numbers or illness), the participants will be offered a full refund, a reschedule or a credit. 
  • Do NOT book travel or accommodation until the course has been confirmed as going ahead. This announcement will be labelled on the instructor’s profile page – where you booked the course.
  • Sourcing accommodation to attend a course is your responsibility.
  • MSTR® classes are run based on student numbers reaching viable levels. If viable numbers are not reached your instructor will inform participants of cancellations at least 48hrs prior to the workshop.
  • If a participant wishes to cancel their enrolment more than 7 days prior to commencement of a workshop, a 20% administration fee will apply.
  • Workshop fees will not be refunded for cancellations within 7 days of the workshop commencement.
  • Any request to cancel or change an enrolment must be made in writing (email) to your chosen instructor.
  • When a refund is necessary or in exceptional circumstances a withdrawal is approved, the resulting credit can be transferred to another MSTR® One Day workshop.
  • Any request to transfer a credit must be made in writing to your chosen instructor.
  • A transfer can only be completed once within 12 months of the original workshop date.
  • If the participant fails to attend the subsequent workshop to which they have transferred their credit to or the 12 months expires, they will forfeit all fees.
  • Your fee will be forfeited if you fail to attend a One Day class without a prior written arrangement with your instructor.