Our Policies and Terms of Business

We believe in fairness and equality.

We believe in honesty and transparency.

We believe in client satisfaction and value.

Therefore please read our trading and business policies so you can
be assured of our ethical work model.

In brief

We do our utmost to protect your privacy and never disclose any information without your authorisation.
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We treat people with fairness, dignity and respect regardless of their age, gender, race or sexual orientation.
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Although complaints are extremely infrequent we deal with all complaints in an objective and unbiased manner.
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What happens if you cancel your class?

We make every opportunity to reschedule or refund your fees.
There can be sometimes be unavoidable costs so read this section.
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Please be aware of this ethical agreement before enrolment on your course. You will be asked to sign this agreement at registration.
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